Open or manage a support ticket
Create a ticket, reply to an existing one, or view your ticket history in Protomota Support.
Go to Protomota SupportSend feedback or report a bug
Use the feedback form to share an idea or tell us what went wrong. For a bug report, include the following so we can reproduce it:
- Your device model, operating system version, and PulseCanvas version. On Mac, include your edition.
- The steps to reproduce the bug.
- What you expected to happen and what actually happened.
- Any error messages you saw.
Please keep private music, projects, and other sensitive information out of your report. A response or fix is not guaranteed.
Frequently asked questions
Is PulseCanvas Studio free?
Yes. Creators Edition and the Mac App Store edition are free, and every video and export is free in both. No account or subscription is required.
What do I need to run it?
An Apple silicon Mac with macOS 14 or later.
Which edition includes all the effects?
Creators Edition, downloaded from this website, includes over 100 native Metal visualizers plus 7,000+ community effects powered by projectM. The Mac App Store edition includes the native Metal visualizers and the same free Studio and export tools. Get Creators Edition.
Where is the source code?
In the PulseCanvas source repository, along with the application license and third-party notices.
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